Work Safe Kit
Compliance & Legal

What is Chain of Responsibility?

Chain of Responsibility (CoR) is a statutory framework within Australian transport law that assigns legal liability for the safety of heavy vehicle transport activities to all parties who exercise control, influence, or demand over those activities. Enshrined primarily in the Heavy Vehicle National Law (HVNL), the CoR operates on the principle that transport safety risks often originate from commercial pressures, administrative decisions, and supply chain demands occurring off-road.

Legal Framework

The Heavy Vehicle National Law Act 2012 (Qld) serves as the host legislation for the national scheme, adopted by New South Wales, Victoria, South Australia, Queensland, Tasmania, and the Australian Capital Territory. In these jurisdictions, the National Heavy Vehicle Regulator (NHVR) acts as the centralised regulatory authority.

The 2018 amendments marked a critical evolution in the law. Prior to these reforms, liability was often "deemed," meaning parties were automatically liable for a driver's offence unless they could prove they took "all reasonable steps" to prevent it. The reforms replaced deemed liability with a positive Primary Duty, shifting the focus to proactive risk management. Under the current regime, a party can be prosecuted simply for failing to implement safe systems, even if no accident occurs.

Western Australia and Northern Territory

Western Australia and the Northern Territory have not adopted the HVNL, creating a divergent regulatory landscape:

  • Western Australia regulates heavy vehicles under the Road Traffic (Administration) Act 2008 (WA). Notably, WA's CoR provisions extend to all vehicles involved in commercial transport, including light vehicles under 4.5 tonnes GVM. Compliance is managed by Main Roads Western Australia.
  • Northern Territory relies on general duty of care principles and recognises HVNL fatigue management accreditations for interstate drivers, but operators crossing into HVNL jurisdictions must fully comply with HVNL requirements.

Primary Duty of Care

The cornerstone of the modern CoR framework is the Primary Duty of Care under Section 26C of the HVNL. This duty is non-delegable—a party cannot transfer their responsibility to another party through a contract.

Each party in the chain of responsibility for a heavy vehicle must ensure, so far as is reasonably practicable, the safety of the transport activities relating to the vehicle.

The "Reasonably Practicable" Test

Compliance is measured against an objective legal test that balances the significance of the risk against the effort required to mitigate it. Duty holders must weigh:

  • Likelihood — The probability of the hazard occurring
  • Consequence — The degree of harm that might result
  • Knowledge — What the person knows, or ought reasonably to know, about the risk
  • Availability — The availability of ways to eliminate or minimise the risk
  • Cost — Whether the cost is grossly disproportionate to the risk

Prohibited Requests and Contracts

Section 26E of the HVNL makes it an offence to make a request, or enter into a contract, that would cause a driver or another party to breach the law. This targets behaviours such as:

  • Offering financial bonuses for early arrival achievable only by speeding
  • Imposing penalties for late delivery when the schedule doesn't allow for mandatory rest breaks
  • "Just-in-time" delivery contracts that fail to account for realistic transit times

Parties in the Chain

The HVNL identifies specific roles within the logistics supply chain that trigger CoR obligations. Liability attaches to the function a person or entity performs, not their job title.

Party Role Example Liability
Consignor Commissions transport of goods False weight declarations causing overloading
Consignee Receives the goods Excessive queuing times causing fatigue breaches
Packer Places goods in containers/pallets Poor load distribution or restraint inside containers
Loader/Unloader Loads or unloads vehicle Exceeding dimension limits, inadequate restraint
Scheduler Plans transport route and timing Rosters requiring illegal speeds or insufficient rest
Operator Controls use of the vehicle Vehicle maintenance failures, driver fitness
Driver Operates the vehicle Driving decisions, rest management

Loading Managers—persons managing premises where an average of five or more heavy vehicles are loaded daily—have specific obligations to prevent delays that contribute to driver fatigue.

Key Risk Areas

The NHVR categorises CoR risks into four main areas:

  • Fatigue — Work and rest hours, Electronic Work Diaries (EWDs), fatigue management accreditation (Standard Hours, BFM, AFM)
  • Speed — Speed limiter compliance (100km/h for vehicles over 12t GVM), realistic scheduling, telematics monitoring
  • Mass, Dimension and Loading — Axle weights, height clearances, load restraint per the National Load Restraint Guide
  • Vehicle Standards — Roadworthiness, maintenance schedules, daily pre-start checks

Executive Due Diligence

Executive Officers (directors, partners, and senior managers who participate in decision-making) have a personal legal obligation under Section 26D of the HVNL to exercise due diligence. This duty cannot be delegated to a safety manager. Executives must take reasonable steps to:

  • Acquire and maintain up-to-date knowledge of CoR laws
  • Understand the nature of the business's transport activities and risks
  • Ensure appropriate resources are available to eliminate or minimise risks
  • Ensure processes exist to receive information about incidents and hazards
  • Actively verify that resources and processes are being used and are effective

Penalties

Offences are categorised by the level of risk created, rather than the outcome. A party can be prosecuted for a Category 1 offence even if no accident occurs.

Category Description Max Penalty (Corporation) Max Penalty (Individual)
Category 1 Reckless conduct exposing individual to risk of death or serious injury ~$4.1 million ~$424,000 / 5 years imprisonment
Category 2 Breach exposing individual to risk of death or serious injury ~$2 million ~$206,000
Category 3 Breach of duty (general) ~$686,000 ~$68,000

Penalty amounts are estimates based on 2024/25 indexation and subject to annual CPI increases. Refer to NHVR penalty schedules for current figures.

Compliance Strategies

The NHVR's Master Code of Practice is a Registered Industry Code that provides specific guidance. Compliance with the Master Code serves as evidence of meeting the Primary Duty.

An effective Safety Management System should include:

  • Policy — A clear safety policy endorsed by the executive
  • Risk Register — Documented hazards and applied controls
  • Contractor Management — Pre-qualification of subcontractors
  • Incident Reporting — A culture encouraging reporting of near-misses
  • Training — Regular CoR training for all staff, not just drivers
  • Technology — Telematics, EWDs, and on-board mass systems

Frequently Asked Questions

Does CoR apply to my organisation if we don't own trucks?

Yes. Ownership of the vehicle is irrelevant to CoR liability. If your business consigns goods, receives goods, packs freight, or schedules transport movements, you are a party in the chain. If your commercial demands influence a driver to speed or skip breaks, you are legally liable.

What is the difference between "Reasonable Steps" and "Primary Duty"?

Prior to October 2018, the law relied on a "Reasonable Steps Defence" where a party had to prove they acted reasonably after a breach occurred. The current "Primary Duty" is forward-looking and proactive—you must demonstrate systems are in place to manage risk before an incident occurs. The absence of a safety system is itself an offence.

Can I contract out of my CoR responsibility?

No. CoR duties are non-transferable. Indemnity clauses in contracts cannot shift your statutory liability. A contract stating "The Carrier assumes all CoR liability" offers no protection if the Consignor's practices caused the breach. Furthermore, creating contracts that incentivise unsafe behaviour is a specific offence.

References

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